Terms of service

Welcome to Hyluxe. By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our services.

General Overview

This website is operated by Hyluxe, a brand owned and managed by Balaji Textile Agencies. Throughout the site, the terms “we”, “us” and “our” refer to Hyluxe.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

Eligibility

By using this website, you confirm that you are at least the age of majority in your state or country, or that you are using the site under the supervision of a parent or legal guardian.

Product Information & Accuracy

We strive to display our products as accurately as possible, including colors, textures, and descriptions. However, due to variations in screens and lighting, actual product appearance may slightly differ.

All product descriptions, pricing, and availability are subject to change without prior notice.

Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to:

  • Modify prices at any time

  • Cancel or refuse any order placed at an incorrect price

Payments must be completed at checkout using the available payment methods.

Order Acceptance & Cancellation

Once you place an order, you will receive a confirmation. However, this does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse any order at our discretion

  • Limit or cancel quantities purchased per person or order

Orders can only be cancelled before they are shipped.

Shipping & Delivery

Orders are processed and shipped within 24–48 hours, with delivery typically completed within 7–10 business days.

Delivery timelines may vary due to external factors. Hyluxe is not liable for delays caused by courier partners or unforeseen circumstances.

Customers are responsible for providing accurate shipping details. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

Returns & Refunds

Due to hygiene reasons, we do not accept returns or exchanges once products have been delivered.

In case of damaged, defective, or incorrect items, customers must contact us within 48 hours of delivery. Please refer to our Return & Refund Policy for detailed information.

Intellectual Property

All content on this website, including text, images, branding, logos, and design elements, is the property of Hyluxe under Balaji Textile Agencies and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose

  • To violate any applicable laws or regulations

  • To transmit malicious code or harmful content

  • To interfere with the security or functionality of the website

Limitation of Liability

Hyluxe shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products or services

  • Delays in delivery

  • Any errors or inaccuracies on the website

Indemnification

You agree to indemnify and hold Hyluxe and Balaji Textile Agencies harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Contact Information

For any questions regarding these Terms, you may contact us at:

Email: hyluxe.in@gmail.com
Phone: 9311638884
Instagram: @hyluxe.in